Frequently Asked Questions

Where is bbcon being held?

bbcon 2018 is being held at the etc. Venues Prospero House in London, UK.

Where can I find up-to-date Conference information?

Website: www.bbconference.co.uk
Social Media: twitter.com/BlackbaudEurope

If I need help, what should I do?

Blackbaud representatives are available to answer your questions and help guide you through your Conference experience. Look for staff members who are wearing staff ribbons. They’ll be able to help you identify appropriate sessions that address your specific challenges and introduce you to experts who can chat with you one-on-one.

May I attend any breakout session or do I need to stay on a certain track?

You may attend any breakout session. Choose the sessions that best suit your needs.

What are University Sessions? Can anyone attend? Where are they located?

University Sessions will offered during the two days at bbcon. They will help build your skills with focused instruction, deep-dive training, and practical demonstrations to help you get the most impact from your Blackbaud solutions. Please note, you may need to bring your own laptop.

Do I have to wear my name badge the entire time?

Yes, please wear your badge at all times and during the evening events. This allows us to easily identify Conference attendees and gives you access to all Conference events.

Are meals provided?

Breakfast and Lunch will be provided on Tuesday and Wednesday for all attendees. There will also be a drinks reception on Tuesday evening.

How will I know about session, room, or schedule changes?

You can find full conference details throughout this site or if you are a Twitter® user, follow #bbconuk for the latest updates.

I would like to meet with a certain Blackbaud employee. Can you arrange this for me?

Contact solutions@blackbaud.co.uk to arrange this for you.