Frequently Asked Questions

Where is bbcon being held?

bbcon 2019 is being held at etc. Venues County Hall in London, UK on November 11-12.

Where can I find up-to-date Conference information?

Social Media:

If I need help, what should I do?

Blackbaud representatives are available to answer your questions and help guide you through your Conference experience. Look for staff members who are wearing staff badges. They’ll be able to help you identify appropriate sessions that address your specific challenges and introduce you to experts who can chat with you one-on-one.

Can I attend any breakout session or do I need to stay on a certain track?

You can attend any breakout session! Choose the sessions that best suit your needs.

Do I have to wear my name badge the entire time?

Yes, please wear your badge at all times and during the evening events. This allows us to easily identify Conference attendees and gives you access to all Conference events.

Are meals provided?

Breakfast, Lunch and afternoon treats will be provided on Monday and Tuesday for all attendees. There will also be a drinks reception on Monday evening.

How will I know about session, room, or schedule changes?

You can find full conference details throughout this site or if you are a Twitter® user, follow #bbconuk for the latest updates. You can also keep up to date on changes through the mobile app, downloadable in your app store.

I would like to meet with a certain Blackbaud employee. Can you arrange this for me?

To prearrange a meeting with a Blackbaud employee please contact and a Blackbaud representative will be in touch. You can also message them within the mobile app.